Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Velvet Reward Club ("we", "us", "our") collects, uses, stores, and protects personal data when you visit our website, subscribe to our mailing list, or engage with our offers and promotions. We aim to comply with applicable data protection laws in the jurisdictions in which we operate, including the UK GDPR and Data Protection Act 2018, the EU General Data Protection Regulation, and comparable laws elsewhere.

Who We Are

The data controller for this website is HarrisonLily Limited. You can contact us about privacy matters at [email protected].

Information We Collect

• Contact details - your email address when you subscribe, and any other information you voluntarily provide.
• Technical data - IP address, approximate location, browser type, device information, referring URL, and pages visited.
• Engagement data - email opens, clicks, and marketing preferences where you have consented to marketing.

How We Use Your Information

• To send you promotional emails, offers, and member updates where you have subscribed.
• To operate, secure, and improve our website and member experience.
• To measure the performance of our campaigns and site usage.
• To comply with legal and regulatory obligations.

Lawful Basis

Where required, we process personal data on the basis of your consent (for marketing communications and non-essential cookies), our legitimate interests (in running, securing, and improving this website), and to comply with our legal obligations. You may withdraw consent at any time, as described below.

Email Marketing

If you subscribe, you will receive marketing emails about offers, promotions, and rewards. We may use a double opt-in process, which means you will receive a confirmation email and must confirm your subscription before we add you to the list. You can unsubscribe at any time via the link in any marketing email, or by contacting us.

Sharing of Information

We use trusted third-party service providers for hosting, email delivery, analytics, and site operations. These providers process personal data on our behalf under appropriate contractual terms. We do not sell your personal data.

Some of our service providers may process personal data outside your country of residence. Where this occurs, we rely on appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to protect your data.

Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Subscribers who unsubscribe are removed from our active marketing list, though we may retain suppression records to honour their preferences.

Your Rights

Subject to applicable law, you may have rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Object to or restrict certain processing, including direct marketing.
• Request portability of the personal data you provided to us.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected].

Children

This website is intended for adults of legal gambling age in their jurisdiction and is not directed at children. We do not knowingly collect personal data from anyone under the legal age.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent changes.